21 May 2025

Territory Account Manager, Quebec – Full-Time

POSITION: Territory Account Manager – Quebec
STATUS: Full-Time
LOCATION: Kohl & Frisch Limited (Anjou, Quebec)
REPORTS TO: Senior Director, National Independent Sales
DEPARTMENT: Sales

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.

Primary Role of This Position
Reporting to the Senior Director, National Independent Sales, the Territory Account Manager will promote Kohl & Frisch Limited programs to independent retail pharmacies resulting in increased market share in Quebec. As a core function of this role, the Territory Account Manager is responsible for maintaining and growing current business with ongoing customers by creating and managing a strong relationship.

Major Responsibilities
+ Make recommendations and provide ongoing feedback for growing Kohl & Frisch’s market share in the independent market
+ Recruit new independent pharmacies/customers and provide update reporting on the progression of ongoing leads
+ Identify opportunities for existing customers to maximize purchases
+ Provide account management and facilitate issue resolution by collaborating with internal departments
+ Offer new or alternative programs/solutions based on customer needs
+ Maintain strong industry/market knowledge; identify changes in the competitive landscape
+ Utilize Salesforce.com to manage and maximize customer relationships by updating the customer records
+ Ensure that all primary accounts in the Quebec territory are adhering to compliance, are profitable and provided with effective support purchase metrics
+ Monitor all secondary accounts for potential growth, minimum volume thresholds, and profitability
+ Maintain a consistent call cycle with all accounts within your designated territory
+ Undertake any other related assignments as directed

Education and Experience
+ Completion of undergraduate university degree or equivalent combination of education and experience
+ Experience selling generic pharmaceuticals, wholesale services, and/or banner products to independent pharmacies is preferred
+ 5+ years of related experience

Qualifications
+ Solid understanding of pharmacy reimbursement and various banner/program models considered an asset
+ Strong business/financial acumen
+ Exceptional bilingual communication skills, both verbal and written
+ Ability to interpret industry trends and competitive information and develop strategies to respond to changes in the marketplace
+ Strong ability to build and maintain relationships with current and potential customers as well as internal partners
+ Willingness to travel 50%
+ Salesforce experience is an asset

How to Apply
If you are interested in applying, please submit a cover letter and a résumé to: recruitment@kohlandfrisch.com.

Please ensure you specify the job title, Territory Account Manager – Quebec, in the subject line of your email.

Kohl & Frisch would like to thank all applicants for their interest. Only those candidates who are selected for an interview will be contacted. Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.