29 Nov 2021

Retail Pharmacy Services Representative – Full-Time

POSITION: Retail Pharmacy Services Representative
STATUS:  Full-Time
LOCATION: Kohl & Frisch Limited (British Columbia)

Primary Role of This Position
In this role, the Retail Pharmacy Services Representative will: promote Kohl & Frisch Limited’s programs at the independent retail pharmacy level through the utilization of existing industry relationships; increase Kohl & Frisch’s market share in the local markets by selling the company’s wholesale distribution; outline various pharmacy program solutions; execute financial analysis with prospective independent owners to secure partnerships; and maintain superior relationships with our customers.

Major Responsibilities
+Identify opportunities, cultivate relationships, and apply strategies to grow company’s independent retail program membership
+Offer current customers new or alternative solutions depending on their specific needs
+Strategize, manage customer relationships, and track leads using internal sources along with external networking channels
+Recruit new customers and effectively represent the benefits of the company’s programs and other service offerings
+Make recommendations and provide ongoing feedback for growing Kohl & Frisch’s market share in the independent market, which are consistent with the overall direction of the company
+Ensure existing Kohl & Frisch accounts are provided with appropriate and effective support designed to maximize their purchases
+Identify issues and troubleshoot problems; refer to appropriate internal department and provide full cycle follow-up to customer
+Ensure that all accounts in territory are adhering to program commitments
+Provide input to design and execution of special projects and/or programs
+Review, monitor and recommend specific and effective programs, for the independent segment, that allow Kohl & Frisch to provide customer group with value-added services that will assist in +alignment of the business
+Provide support and participate in other related projects and assignments as directed
+Follow all safety procedures as set out by the company

Education and Experience
+Completion of undergraduate university degree or equivalent combination of education and experience
+Experience selling generic pharmaceuticals, wholesale services, and/or banner products to independent pharmacies is preferred

+Solid understanding of various banner/program models considered an asset
+Strong financial discipline
+Ability to multitask and effectively address changing priorities
+Exceptional communication skills, both verbal and written
+Solid priority management and time management skills
+Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace
+Strong ability to build and maintain relationships with current and potential customers as well as internal partners
+Willingness to travel; overnight travel as required (travel in this role will resume when the business sees fit)
+Comfortable with Microsoft Office (Outlook, Excel, Word)
+Salesforce experience is an asset

How to Apply
If you are interested in applying, please submit a cover letter and a résumé to: mslaczka@kohlandfrisch.com.

Please ensure you specify the job title, Retail Pharmacy Services Representative, in the subject line of your email.

Kohl & Frisch would like to thank all applicants for their interest. Only those candidates who are selected for an interview will be contacted. Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.

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