1 Oct 2024

National Credit Manager – Full-Time

POSITION: National Credit Manager
STATUS: Full-Time
LOCATION: Kohl & Frisch Limited (Concord, ON)
REPORTS TO: VP, Finance
DEPARTMENT: Finance

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.

Primary Role of This Position
The National Credit Manager is responsible for a large and diverse portfolio requiring excellent credit risk management skills, expertise in customer security agreements along with strong process and systems knowledge. This role will collaborate with the Supervisor, Credit & Collections on setting credit policies, monitoring credit lines, and collecting on past due and problem accounts.

Major Responsibilities
+ Manage credit risk of customers from small independent pharmacies to national accounts
+ Evaluate potential customers’ creditworthiness and get appropriate security agreements in place
+ Work closely with Sales, Customer Service, and Finance to ensure all credit related matters are addressed in a timely manner
+ Establish credit policies and procedures that are consistent with industry standards and company goals
+ Manage collection of accounts
+ Monitor and manage customer credit limits, making recommendations for changes when necessary
+ Demonstrate initiative to streamline processes and implement controls to ensure completeness, accuracy, and efficiency
+ Develop and maintain positive business relationships with our customers through regular communications and personal visits to further support credit recommendations
+ Prepare reports and provide analysis of credit and collections data to senior management
+ Ensure compliance with all relevant laws and regulations related to credit and collections
+ Create a strong and motivated team environment providing guidance and training as needed
+ Other duties as assigned

Education and Experience
+ Bachelor’s degree in Accounting, Finance, Business Administration, or related field
+ 10+ years of experience in credit and collections with at least 5 years in a management capacity
+ CCP Designation required
+ Private company experience preferred
+ Experience in wholesale distribution or pharmaceutical or healthcare environment is an asset
+ Contract management, project management, and negotiation skills preferred
+ ERP implementation and change management skills are an asset

Qualifications
+ Excellent credit risk management skills, including strong knowledge of credit policies, procedures, and practices
+ Expertise in customer security agreements
+ Solid understanding of legal process relating to credit issues
+ Excellent communication skills with executives, internal stakeholders, and external stakeholders
+ Excellent organizational and time management skills
+ Collaborative people leader managing a team of professionals
+ Strong Excel skills
+ Strong analytical and reporting skills
+ Being bilingual is an asset
+ Strong business process acumen with ability to clearly identify issues and work with other functions to address changing business requirements or process improvements

How to Apply
If you are interested in applying, please submit a cover letter and a résumé by October 15, 2024, to: recruitment@kohlandfrisch.com.

Please ensure you specify the job title, National Credit Manager, in the subject line of your email.

Kohl & Frisch would like to thank all applicants for their interest. Only those candidates who are selected for an interview will be contacted. Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.